Top suggestions for Improve [Many of you know already that Rx is many cases installed on L4 level and these machines are mostly virtual machines. These L4 level network normally fall under the responsibility of IT team of the end users. IT teams often do not give enough VM resources to the Rx servers and apply security setting and end point security products.. These leads to issues with Rx servers, and our Tech Support and Technology team spend days to figure out what has gone wrong in the product later figure out that this is a customer induced problem. By the time we lose time and customer also get into frustration thinking it as a product problem. ] |
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