Vonage, a part of Ericsson (NASDAQ:ERIC), today announced that Orum, an AI Conversation Engine for revenue teams, has ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are meeting their obligations concerning the ...

President Donald Trump’s approval rating hit a new low point for his second term in the latest survey released Wednesday—hours after he claimed he has the “highest numbers I ever had.” President ...