Abstract: Artificial intelligence (AI) technologies have made their way into practically all the industrial sectors, including the e-commerce, thus making it an interesting area for study. The purpose ...

The Nigeria Police Force (NPF) has received backlash after posting on social media a campaign that Nigerians are “esteemed customers” during International Customer Service Week. The graphic, shared on ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

Discord has confirmed that hackers had managed to compromise one of its third-party customer service providers, accessing the personally identifiable data of some users. The data belongs to people who ...

Discord has revealed that one of its third-party customer service providers has been compromised in a recent data breach by an unnamed group, raising serious concerns about safety and security.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

Abstract: This paper proposes research on the application system of big models based on deep learning in the field of financial customer service. In view of the problems of insufficient understanding ...

RICHLAND, Wash. – The City of Richland has announced the upcoming launch of MyAccount, a new utility customer service portal set to debut in October 2025. MyAccount will replace the current E-Care ...

BOULDER, Colo. – React Health has expanded its post-sale warranty and non-warranty service program by signing Quality Biomedical as a national Factory Authorized Service Center. “As our market ...