The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Since watching my first episode of Star Trek, I have been fascinated watching the crew work ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the dynamic realm of software development, the effective implementation of a product ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) Operating ...

Winning by Design (WbD), a B2B revenue consulting and training company, launched a new Customer Success (CS) Operating Model and has updated multiple courses across its global Revenue Academy. The new ...