I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

A protester carries the carries a U.S. flag upside, a sign of distress, next to a burning building Thursday, May 28, 2020, in Minneapolis. Protests over the death of George Floyd, a black man who died ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...