If you have a Google business profile, you can respond to Google reviews of your business left by customers. Here's how to do it on desktop or mobile.

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Rachel is a freelancer based in Echo Park, Los Angeles and has been writing and producing content for nearly two decades on subjects ranging from tech to fashion, health and lifestyle to entertainment ...

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You can add a summary to any Google Doc, and if the doc has enough text, Google's AI will make one for you.

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Customer reviews are the most influential form of local business content. Surveys routinely reveal that upwards of 90% of consumers read reviews as they search for nearby goods and services. In this ...

Getting back on track involves a strategic reputation recovery plan to restore confidence and rebuild brand equity.

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.