ServiceNow beat estimates and raised its outlook as automation helps trim costs and lift margins. ServiceNow CEO Bill ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team ...

At ServiceNow, we’ve led AI through shared leadership—not from the top down. The collaboration between technology and ...

Agentic AI is reshaping how enterprises think about automation and intelligence. Its promise lies not just in speed, but in ...

Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...

Discover the top IT asset management companies of 2025. Compare Alloy, ServiceNow, Ivanti, Freshworks, and SysAid to find the ...

Compugen’s Modern Work services, powered by HP’s Workforce Experience Platform, help IT leaders shift from reacting to ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

The Continuous Threat Exposure Management (CTEM) framework was introduced to help organizations address this challenge, ...