Genesys Cloud Services Inc., an American multinational software company, is in talks with Goldman Sachs Group Inc., Citigroup Inc. and JPMorgan Chase & Co. to participate as underwriters for an IPO in ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Owning a Raspberry Pi means you’re always one idea away from saving money. These small but capable boards can handle tasks ...

With close to a decade of writing and editing experience, Maisha specializes in service journalism and has produced work in the lifestyle, financial services, real estate, and culture spaces. She uses ...