Have you ever had the experience where somebody forwards you an email thread and you have to read through 14 conversations to find the action items? You basically have to become an investigative ...

There are a lot of Post-its involved. A significant challenge for much local government is understanding what constituents want and need. The top-down approach that many agencies employ can create a ...

"Movement is a medicine for creating change in a person's physical, emotional, and mental states." -- Carol Welch-Baril Movement and flow are also the medicines needed to create value at the speed of ...

The pyramid principle has been a cornerstone of organizing information and arguments at McKinsey & Co. for close to half a century (Photo by FABRICE COFFRINI/AFP via Getty Images) The Pyramid ...

Good design isn’t rocket science, but it sure can feel like it. Even though you may never have driven past an art school—much less gone to a class—you can create layouts that are visually pleasing, ...