The authors find that LLM-based chatbots often fail to identify critical warning signs such as suicidal ideation, depression ...

Chatbots are great at creating a list of questions to ask your doctor, simplifying jargon in medical records and walking you ...

As more and more people seek advice from chatbots, these technologies may start to influence human behavior and societal ...

The tragic story of Sophie Rottenberg and her reliance on ChatGBT for mental health support has ignited a national ...

Workplace productivity and educational challenges get the headlines, but it turns out that ChatGPT and its ilk are more ...

Privacy advocates urge the FTC to block Meta’s plan to use chatbot conversations for "tailoring" content and ads served ...

When something goes wrong with an AI assistant, our instinct is to ask it directly: “What happened?” or “Why did you do that?” It's a natural impulse—after all, if a human makes a mistake, we ask them ...

Meta will also use voice recordings, photos, and videos acquired through footage from Meta’s Ray-Ban smart glasses to create ads. The ads will display on Facebook and Instagram feeds, but will not ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...