I recently had the honor of attending the Zoho Analyst Summit along with 64 other analysts and influencers. Aside from being a great event and beautifully run by the Zoho management team, it sparked a ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

The global help desk and ticketing software market is set for explosive growth, with projections indicating a surge to $7.51 Billion by 2031. This remarkable expansion, driven by the benefits of ...

This ebook, based on the latest ZDNet / TechRepublic special feature, helps small and medium-sized businesses build a technology stack that promotes innovation and enables growth. Read now Zoho has ...

Each Mercedes-Benz dealership will operate on its own dedicated Zoho CRM instance, allowing dealer-level autonomy while maintaining compliance with the automaker’s global standards. Mercedes-Benz ...

New Delhi: Mercedes-Benz India and Zoho have partnered to launch a decentralised dealer management system to enhance customer experience and digitise the luxury automobile brand's nationwide ...

Recently, Techstars FounderCon 2016 happened in Cincinnati, Ohio, bringing together more than 1,000 entrepreneurs and innovation leaders from around the world. They were all part of Techstars ...

Luxury automobile maker Mercedes-Benz has announced the launch of ‘SKYLine’, an end-to-end Dealer Management System (DMS) developed in partnership with Zoho. Built on Zoho CRM and implemented by ...