Too often, marketers limit themselves to an outdated, simplistic and less effective CRM approach. It’s time to usher in a digitally-charged CRM that utilizes the most powerful strategies and tools ...

eXp Realty has rolled out a new initiative that allows its agents to choose from multiple customer relationship management (CRM) systems, marking a shift in the company’s approach to technology ...

You just built out an entire CRM program. You defined your problems, designed your processes to address them, and built your platform to help your business scale. What happens next? It’s critical to ...

Microsoft is preparing to launch a new version of its Dynamics CRM (customer relationship management) software that will include improved mobile applications and integrations with Yammer, Skype and ...

Skincare and cosmetics brand SK-II has appointed Huge, IPG's experience design and digital agency, to develop, launch and manage its new global CRM program following a competitive pitch. As agency of ...

Wealthbox users can enable the AI Notetaker directly within the new "Meetings" feature to start capturing and summarizing meeting insights immediately. To see the AI Notetaker in action, join ...

Travel Sciences, a Hartford, Conn.-based travel technology company, rolled out a free customer relationship management program for travel agencies that bundles a number of CRM elements into one ...

Salesforce stock extends gains as the company reveals ambitious long-term targets and AI initiatives. Options data suggests CRM shares could push higher from here.

LONDON--One of the UK's largest high-street banks has launched a robust defence of customer relationship management (CRM), urging companies to "keep things simple" if they want to achieve success.