In the software world, categories like ERP (enterprise resource planning) and CRM (Customer Relationship Management) have created tremendous value, as seen with the success of companies like ...

Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

The 1990s saw ERP (enterprise resource planning) or back office programs taking center stage in the enterprise applications market. The increasing awareness of what constitutes ERP software and the ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

When ERP software runs successfully, it can save money over the long term by streamlining processes while a unified system lowers IT, labour and training costs. It also enables a clearer view into ...

Earlier this summer, Microsoft officials shared roadmaps for what's coming next with the company's bundle of enterprise online services, currently known as Business Productivity Online Suite (BPOS).

Technology is an accelerant. It will add fuel to whatever fire you have burning in your organization. If a company is already efficient, technology will make it even more so. Conversely, if an ...

In a recent scholarly article, Siva Prasad Sunkara offers an incisive exploration of how Artificial Intelligence (AI) is revolutionizing Customer Relationship Management (CRM) and Enterprise Resource ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...