AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. CISA warned on Thursday that attackers are ...

Web Help Desk 5.1, a Web application for technical support, is now available from MacsDesign Studio. Designed for education and small to medium sized business customers, Web Help Desk is built with ...

University NY and The George Washington University. Web Help Desk v6.4 is available now at http://webhelpdesk.prospector.com.

MacsDesign Studio has released Web Help Desk 5.4, a Web application for technical support that’s designed for education and small to medium sized business customers. It’s built with WebObjects 5.1, ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

Enterprise Inns has hired consultancy firm Gleeds to develop a web based help desk for licensees dealing with repair work in their pubs.After Gleeds... Enterprise Inns has hired consultancy firm ...

The following are best practices in designing your Service Manage 2010 Environment: Develop policies and procedures for processing incidents and problems. These polices and procedures should leverage ...