Yeah, we know life can be unfair. At home you're setup with a cordless phone and wireless laptop allowing you to roam about in full untethered data communication glory. Then you return to work only to ...

Xten has announced its newest Session Initiation Protocol (SIP) SoftPhone, eyebeam, which, like other SoftPhone software previously released by the company, will turn your Mac into a phone that can ...

For instance, the softphone, that desktop or smartphone app that enables calling direct from the computer, is becoming an increasingly favoured choice for workers. The fastest-growing segment of that ...

When it comes to call centres, there's often some confusion about the difference between a dialler and a softphone, says David Wise, Chief Executive Officer, Founder at AVOXI. They both serve a ...