Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

Marks and Spencer (M&S) has terminated a key IT contract with long-time partner Tata Consultancy Services (TCS) ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...