Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

OpenAI officials have been pretty ambitious when it comes to ChatGPT, especially the lead of the AI model Nick Turley. From launching new versions of the AI model to integrations that will actually ...