Microsoft finally announced the general release of the the Spring 2016 Wave of Dynamics CRM. But technically speaking, Microsoft has been pushing elements of Dynamics CRM 2016 into general ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Now general manager of Microsoft Dynamics CRM, Brad Wilson’s career trajectory has allowed him to deliver CRM to the market from many different vantage points — and levels of resources. Wilson began ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

REDMOND, Wash. — Sept. 12, 2016 — Microsoft Corp. has entered a six-year agreement with HP Inc. to deploy Microsoft Dynamics to thousands of employees across HP, dramatically enhancing collaboration ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

When Microsoft first purchased the professional social media site LinkedIn back in 2016 I remember the excitement amongst my Microsoft Dynamics clients. LinkedIn was, and still is, the holy grail of ...

Many of Microsoft's recent acquisitions have been of companies and/or technologies meant to bolster its Dynamics CRM product family. On September 28, Microsoft made another acquisition in this vein.