The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Custodian bank BNY has migrated half of its employees to a new “platform” operating model, and expects the transition to be complete by this time next year, officials said during the bank’s Q2 ...

Viaplay Group has unveiled its new operating model and executive management team for the Nordics as it anticipates an economic downturn. Earlier this month, Viaplay issued a warning over its ...

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels ...

Small Press Distribution, one of the few remaining distributors specializing in distributing independent publishers, has launched a GoFundMe campaign to help finance a major change to its operating ...