Today’s organizations already understand that data is key to growing and staying competitive. The question is in approach: what data to target and how it can best be applied to drive tangible outcomes ...

Regardless of industry, every CEO wants the same things: greater productivity, higher revenue and improved morale. And employee engagement remains the key to achieving these critical objectives. Yet ...

LAS VEGAS--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today launched Verint Engagement Data Insights ™ providing business users no code, no training, self-service ...

Customer satisfaction and loyalty are at the core of most customer-centric organizations' business goals because a satisfied and loyal customer means increased sales, referrals and profit margin.

Leading brands have been using data-driven marketing for a few years to great effect. Brands can gain those insights by analyzing consumers’ behaviors, opinions and thoughts and encouraging consumers ...