– Sunovion’s patient support program is recognized four years in a row by J.D. Power for providing an outstanding customer service experience – MARLBOROUGH, Mass.--(BUSINESS WIRE)--Sunovion ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

SMITHVILLE – Wayne County Schools Career Center Adult Education is offering a Customer Service Representative Program beginning Jan. 10. Participants in the six-week course will gain customer service ...

Mention customer service and most people conjure up an image of “that place you call when you have a problem.” For decades, that’s exactly what customer service has been for most companies—a function ...

MINNEAPOLIS--(BUSINESS WIRE)--For the fifth year in a row, Ameriprise Financial (NYSE: AMP) has received a J.D. Power certification for delivering an “outstanding customer service experience” to its ...

General Motors is asking all GMC Hummer EV owners to make an appointment with one of their service technicians for a preventative measure related to the car's high-voltage battery connector. It's not ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your investment. However, many people tend to think and invest more in customer ...

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

Zsuzsa Kecsmar is the CMO and Co-founder of Antavo, the Enterprise Loyalty Cloud providing best-in-class loyalty technology. Evolving technology and privacy regulations have changed how brands ...

Rewards programs work. In our customer service research (sponsored by Amazon Web Services), we asked more than 1,000 consumers, “How important are customer reward programs (points, rewards, coupons, ...