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Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

Software is truly everywhere in the modern world. From streamlining workflows to making phone calls to following navigation routes in a car, the list continues—and so does the industry’s growth. By ...

Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024 Your email has been sent Qualtrics is adding a new menu of AI features that ingest huge amounts of ...

Forbes contributors publish independent expert analyses and insights. Randy Bean is a noted Senior Advisor, Author, Speaker, Founder, & CEO. Citigroup (Citi) is an American multinational investment ...

Indian automotive maker Tata Motors has fixed a series of security vulnerabilities that left sensitive customer records ...

GitHub will soon allow cloud customers to store their code data in the European Union (EU), part of a growing push in the technology realm to meet regulatory requirements and customer expectations ...