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Continuous improvement can be a very valuable discipline, but it can also be deadly trap. So it would be useful to know which it is, in any given situation. Here is how. First of all, imagine you are ...

When leaders cultivate a culture rooted in mutual respect and autonomy, CI transitions from a best-practice initiative to a self-sustaining catalyst for continued growth.

Continuous improvement has been mastered by industry leaders like Jeff Bezos who popularised the term “flywheel” to describe a virtuous cycle of improvement in product delivery and customer experience ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

Small businesses often have difficulty competing with larger competitors that are able to mass produce products at low costs. Continuous quality improvement is a business management system that ...

It’s one thing to boost test scores in individual schools from year to year. But as districts work to improve under the Every Student Succeeds Act, many are finding that boosting longer-term outcomes ...

Statistical methods and novel indices can be used to monitor and benchmark variability, and guide continuous improvement programs in late-stage drug development ...

As a follow-up to my last column, 'Must Have' Metrics for Continuous Improvement, the next must-have metrics are first pass yield (FPY) and rolled throughput yield (RTY). While most companies I visit ...