Every recruiter and hiring manager knows it's best to seek candidates who align with the company's long-term objectives, but knowing and doing are two different things. Getting the right candidate the ...

You’re at a cocktail party, and someone asks what you do for a living. “I’m an automation professional,” you reply. “Oh, so you work with robots,” comes the response. Well, maybe you do work with ...

Competency models are used to define which characteristics and performance requirements are needed to meet a certain expectation. A competency is essentially being adept and capable at a certain skill ...

In HR we pay attention to skills, knowledge and competencies. However, we may undervalue a much vaguer attribute: someone’s experiences. The word “experiences” connotes something different than the ...

We often hear from the Operations team saying, “we don’t get the right people for the job”, complaining about the HR team. The HR team in turn says, “the operations’ team did not know what skills were ...

The implementation of NASPAA's 2009 accreditation standards embodied a shift toward outcomes-based assessment. NASPAA-accredited programs must now identify, operationalize, and assess mission-related ...

As large enterprises search for solutions to get the most out of their outsourcing vendors, many are turning to operational frameworks like ITIL (Information Technology Infrastructure Library) to ...

Has distance education significantly affected the business and teaching models of higher education? Certainly. Is it today’s biggest disrupter of the higher-education industry? Not quite. In fact, the ...