The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

For IT environments where a cloud-based service desk makes the most sense, LANDesk Service Desk as a Service provides one of the most feature-rich IT service management cloud solutions available. For ...

We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your business ...

The Cloud Desk connects you with knowledgeable Comcast Business Cloud Desk agents for consultation and recommendations on how to harness the power of cloud-based Software as a Service (SaaS) and ...

Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

When it comes to the allocation of hardware resources, one thing that usually gets the short shrift is the help desk. After all, it’s not like the help desk is tied to an application that a business ...

Massachusetts' Amherst College is refreshing its help desk with a cloud solution from Samanage. The college's IT department supports 1,800 students, 200-plus faculty members, a dozen teaching and ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading voice-enabling and cloud contact center platform solution for ServiceNow, today announced the recent selection of its platform by Morgan & Morgan, ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...