Microsoft exposed approximately 250 million customer service records due to what the company called a “misconfiguration of an internal customer support database” used for tracking support cases. Tech ...

Recently, I had the chance to combine my technical writing skills with my experience as a help desk analyst. In checking the Legal Notices section of my local newspaper, I noticed the following ...

In brief: Security researchers with Comparitech recently discovered a collection of 250 million Microsoft Customer Service and Support (CSS) records sitting - unsecured - in a database accessible to ...

A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...

Chanel Inc. informed its customers Friday morning about a data security breach at the U.S. company. In a letter to clients, Chanel said that on July 25, Chanel became aware of a security incident ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Yugabyte, the company behind the leading distributed SQL database, today announced the general availability of YugabyteDB 2.9. This latest release delivers the ...