At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Salesforce, Inc. CRM is set to release its first-quarter fiscal 2026 earnings on May 28, and expectations are high. The company continues to benefit from the growing trend of digital transformation, ...

Klaviyo looks to take the cake on keeping customers engaged. It offers automation features along with strong segmentation.

This trigger for the massive pullback was the posting of first quarter results. Revenues rose 10.7% on a year-over-year basis to $9.13 billion. This was light of the consensus by some $20 million and ...

CRM is a brilliant way to boost your business, connect with customers, and generally make life easier. But let's be honest, sometimes CRM implementations can feel a bit like navigating a maze ...

CRM systems and software allow you to store customer data, pipeline and lead information, and other crucial details about your buyers in one place. Centralizing this data is one of the core benefits ...

Hyperautomation is a business-driven mindset by which organizations identify, prioritize, and implement automated business processes at a rapid pace using advanced technology. The design always ...

CRMs offer a lot of benefits, but you get the most out of them by matching the tool to the job. In this article, we lay out the benefits and point out some top contenders. CRM tools come with a lot of ...