Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

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Chitiz Agarwal aka Kumar is a Salesforce.com evangelist with 14 yrs of IT experience. He is the founder and CEO of Techila Global Services. Customers were, are and will always be at the heart of any ...

Both have their merits, but according to our research, Zoho is better than Salesforce thanks to its massive feature catalog and general affordability for businesses of all sizes. In fact, it’s our ...

Customer relationship management (CRM) is about more than just selling. Find out how Insightly CEO Anthony Smith thinks CRM can help you in every facet of your business. Anthony Smith (AS): Customer ...

Growing a small business requires strategic investments in areas that will make your processes simpler and more productive. A CRM (Customer Relationship Management) software application is one of the ...

Opinions expressed by Entrepreneur contributors are their own. The concept of shopping has changed dramatically over the decades, with one survey revealing that customers now make 51 percent of their ...

Monday.com, a developer of work OS management tools, on Tuesday released the first of five new standalone products aimed at professionals with targeted use cases. This new customer relationship ...