Katie covered all things how-to at CNET, with a focus on Social Security and notable events. When she's not writing, she enjoys playing in golf scrambles, practicing yoga and spending time on the lake ...

No matter how much you thought you'd love your newest Amazon purchase, there's occasionally a time when you'll need to make a return. Amazon now charges a $1 fee for returning some packages to UPS, so ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.